
If you closed your Microsoft account, you then have 60 days to sign in and reopen it.Under Product Information, you'll see the linked username.ġ.3 Has your account been closed or deleted? Open an Office 2016 app, such as Word or Excel.

For details, see Finding your Microsoft email address walkthrough.

An Xbox gamertag can only be used for an Xbox. Check whether the email domain was misspelled (such email domains include and Check whether you took an Xbox gamertag for your username.Check whether the username was misspelled.Check the following items for logging in successfully before you decide to register a Microsoft account:ġ.1 Is there anything wrong with the information that has been entered? When you try to log in to Microsoft, if a message is displayed indicating that your Microsoft account does not exist and asking you to enter another email address or create an account, this means that the username you entered is not the one that is linked with your Microsoft account. You can use this account to log in to, install, or manage Office software.Ĭheck point 1: Find the Microsoft account. The account you linked with Office is the email address you used when you bought or activated Office for the first time.
